Privacy Policy for Goal Stars
Effective Date: July 2024
Welcome to Goal Stars! We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.goal-stars.co.uk and use our services. Please read this policy carefully to understand our views and practices regarding your personal data.
Information We Collect
We may collect and process the following types of information:
- Personal Identification Information: Name, address, email, phone number, and other contact details.
- Payment Information: Payment card details are processed securely through our payment processor; we do not store payment information on our servers.
- Usage Data: Information on how you access and interact with our website, such as IP address, browser type, and browsing activities.
- Marketing Preferences: Your communication preferences, including your choices about receiving marketing information.
How We Use Your Information
We use the information we collect in the following ways:
- Service Provision: To fulfill bookings, manage coaching services, and process payments.
- Customer Support: To respond to your inquiries and provide customer support.
- Personalisation: To provide a tailored experience and customise our website and services.
- Marketing: With your consent, we may send you promotional materials about our products, events, and offers.
- Analytics: To analyse usage patterns and improve our website and services.
How We Share Your Information
We do not sell or lease your personal information to third parties. We may share your information:
- With Service Providers: Trusted third parties, such as payment processors and delivery services, who assist us in operating our business.
- For Legal Requirements: To comply with applicable laws, regulations, and legal processes.
- With Consent: If you explicitly consent to the sharing of your information with specific third parties.
Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights concerning your data:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data under certain circumstances.
- Objection: Object to processing of your data for marketing purposes.
- Withdrawal of Consent: Withdraw your consent at any time where consent was required for data processing.
To exercise these rights, please contact us at help@goal-stars.co.uk.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we may notify you by email.
Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
Last updated on 28/11/2024 13:56pm